Privacy Policy — CarryMe24 (Yascarryme OPC Pvt. Ltd.)

At CarryMe24 (Yascarryme OPC Pvt. Ltd.) we respect your privacy. This Policy explains what information we collect, how we use it, and what choices you have. By using our site or services you agree to this policy.

1. Information We Collect

• Personal Info: name, phone, email, pickup/drop locations, address.
• Booking Info: trip date/time, vehicle type, payment status, ride history.
• Technical Info: IP address, browser, device type, cookies and usage data.

2. How We Use Your Information

• To process and manage bookings and driver assignment.
• To send confirmations, updates and support messages (WhatsApp, SMS or email).
• To improve the website, services and customer experience.
• To detect and prevent fraud and misuse.

3. Payment & Refunds

We use Razorpay for payments. We do not store card numbers or sensitive bank data on our servers. Refunds are processed as per our Refund Policy (1–3 working days typically).

4. Cookies & Tracking

We use cookies to remember preferences, improve performance and personalize your experience. You can disable cookies in browser settings but some features may not work properly.

5. Data Security & Sharing

• Your data is shared with drivers only for booking fulfilment.
• Payment processor (Razorpay) receives payment data for processing.
• We may share limited info with authorities if legally required.
• We use SSL, secure hosting and restricted access to protect data.

6. Your Rights

• Request correction or deletion of your personal data anytime: info@carryme24.com.
• Request a copy of your stored booking data.
• Unsubscribe from marketing messages anytime.

7. Contact & Company Details

8. Updates to this Policy

We may update this policy from time to time. Any changes will be posted here with the updated date. For questions, contact info@carryme24.com.

© Yascarryme (OPC) Private Limited • All rights reserved.